Terms Of Service

đź“ś Terms & Conditions for Dwarven.Shop Elliseran

Last Updated: 21/11/2024

Welcome to Dwarven.Shop Elliseran (“we,” “us,” “our”).
By accessing or purchasing from https://www.dwarven.shop, you agree to these Terms & Conditions.
Please read them carefully.

1. About Us

Business Name: Dwarven.Shop Elliseran
Location: Gers, France
Region: Europe (EU)
Contact: admin@dwarven.shop

We operate an online store offering:

  • Fantasy STL files (digital downloads)

  • Fantasy artwork (digital and print)

  • Fantasy books and related creative products

2. Eligibility

To use our website or make a purchase, you must:

  • Be at least 18 years old

  • Have legal capacity to form a binding contract

  • Agree to comply with these Terms

3. Digital Product Licensing

3.1 STL Files

All STL files sold by Dwarven.Shop Elliseran are provided as digital downloads only.

Customers receive a non-exclusive, non-transferable license to:

  • Download the file

  • 3D print the model for personal use

Unless explicitly stated, you may not:

  • Resell the STL files

  • Redistribute the digital files

  • Claim the designs as your own

  • Sell printed versions without a commercial license

Commercial licenses, where available, will be clearly marked.

4. Digital Downloads

4.1 Delivery

Digital items are delivered automatically after purchase via:

  • Email download link

  • Your Dwarven.Shop account library

4.2 File Availability

Your downloads remain available in your account and may be downloaded again at any time, unless:

  • A legal requirement forces removal

  • A product is discontinued

  • You request account deletion

5. Physical Products

Where physical prints or artworks are sold:

  • Delivery times may vary

  • Shipping fees and timelines will be shown at checkout

  • Customers are responsible for providing accurate shipping information

6. Pricing & Payment

6.1 Accepted Payment Providers

  • Stripe

  • PayPal

6.2 Taxes

Prices may include VAT depending on your region.
Applicable taxes will be displayed during checkout.

6.3 Currency

All prices are listed in your local currency or Euros (EUR), depending on your region.

7. Refund Policy

7.1 Digital Downloads

Due to the nature of digital goods, all sales are final once the download link has been accessed.

Refunds will only be offered if:

  • A file is corrupted and cannot be downloaded

  • A duplicate order occurred due to a technical glitch

  • The wrong product was delivered due to a system error

7.2 Physical Products

Refunds or replacements may be issued for:

  • Damaged items

  • Lost shipments

  • Incorrect orders

Customers must contact us at admin@dwarven.shop within 14 days of receiving the item.

8. Account Creation

To access your digital purchases, you may create an account.

You are responsible for:

  • Keeping your login details safe

  • Ensuring the accuracy of your account information

  • Not sharing your account with others

You may request account deletion at any time.

9. Prohibited Activities

By using our website, you agree not to:

  • Attempt to hack or disrupt our website

  • Share or sell digital files illegally

  • Upload harmful, defamatory, or unlawful content

  • Use our products for hate speech or illegal activities

Violation of these rules may result in account termination.

10. Intellectual Property Rights

All designs, artworks, STL files, text, graphics, and branding are the property of Dwarven.Shop Elliseran.

Users may not:

  • Copy

  • Reproduce

  • Modify

  • Republish

  • Resell

any content without our written permission.

11. Website Availability

We strive to keep our website online, but we cannot guarantee:

  • Uninterrupted access

  • Freedom from errors

  • Perfect download speeds

We are not responsible for:

  • Internet outages

  • Downtime due to maintenance

  • Third-party service interruptions

12. Limitation of Liability

To the fullest extent permitted by law, Dwarven.Shop Elliseran shall not be liable for:

  • Loss of profits

  • Data loss

  • Business interruption

  • Damages caused by misuse of downloaded files

  • Issues arising from 3D printing hardware or materials

Our liability is limited to the value of the purchased product.

13. External Links

Our website may contain links to external sites.
We are not responsible for the content or policies of third-party websites.

14. Data Protection

Your personal data is handled in accordance with our Privacy Policy and applicable GDPR regulations.

15. Governing Law

These Terms & Conditions are governed by the laws of France and relevant EU regulations.

Any disputes will be resolved in the competent courts of France.

16. Contact Information

If you have any questions or concerns, contact us at:

📧 admin@dwarven.shop

We aim to respond as quickly as possible.

17. Changes to These Terms

We may update these Terms from time to time.
Updates will be posted on this page with a new “Last Updated” date.
Continued use of the website indicates acceptance of the updated Terms.